Q & A

Maintenance

  • How do I clean the tent?

    Depending on the amount of dirt on the tents, we recommend washing the tents up to 60 m2, (6 x 10 m) indoors. This would also facilitate drying them after cleaning. In the case of inner liners, partition walls and cabins, washbasins can be used as long as they are large enough to fit the accessories. The largest part will be about the same size as the largest tent.

    Equipment:

    • High pressure washer, if possible
    • Water
    • Hoses
    • Brushes
    • Cleaning wipes
    • Detergent
    • Water supply
    • When using high-pressure washers, the pressure can not be too high, use maximum diffusion and approx. 1 meter distance from the fabric.

    Staff

    We recommend that each cleaning team consists of 2-3 people. This is because the tents are relatively heavy, especially when wet. Typically one such team should be able to wash two tents during a working day.

    Cleaning procedures

    If the tents are packed in containers, they must be opened and the tents unpacked as soon as possible to identify possibly damp tents. If the tarpaulins are wet, they must be washed and / or dried as soon as possible. Otherwise they can easily become infected with mold.

    Each tarpaulin should be checked for degree of soiling. If the tent skins are dry and not too dirty, they can be cleaned by removing dust with a vacuum cleaner and cleaning the surface with water and a cloth.

    If the fabric is very dirty, it must be cleaned using a high pressure washer and / or a lot of water, detergent and brush, and mounted or hung to dry after rinsing thoroughly with clean water. ROFI recommends Janitol Heavy Duty No4806 as a suitable cleaning agent.

    No fabric should be dried using a mechanical dryer in order to avoid shrinkage.

    Please note that all tent skin, ground sheets and transport covers must be clean and dry before storage.

     

     

  • What cleaning agents can I use?

    ROFI recommends Janitol Heavy Duty No4806 as a suitable cleaning agent.

    Difficult stains, such as oil and tar, can be removed using a cleaning cloth dampened with gasoline.

  • Can I perform simple repairs?

    Simple repairs can be made using the materials in the repair kit that is delivered with each tent.

    Cracks: If small tears occur in the PVC material, use one of the extra PVC cloths available in the repair kit and glue.

    For major damage, the tents must either be repaired by a local maintenance company, or by sending the parts to ROFI for repairs.

  • What is important in connection with tent daily maintenance?

    Check that all guy ropes are attached and properly anchored. All tent pegs must be positioned correctly and be properly anchored. The ground cover should be dug into the ground if possible, and secured against strong winds.

    Avoid sand and rocks inside the tent. Try to avoid situations where the tent skin becomes extremely dirty. The tent should be cleaned by removing loose dirt with a vacuum cleaner, and the surface should be cleaned with water and a cloth. Difficult stains, such as oil and tar, can be removed using a cleaning cloth dampened with gasoline.

    Wet tent skin should be dried as soon as possible to avoid being affected by mold. If the tent needs to be cleaned during field operations, clean the tent in the mounted position and using water, detergent and cleaning wipes, a sponge or a brush. Do not pack the tent when it is wet.

  • Can the inner liner be left inside when the tent is packed for storage?

    The inner liner / inner tent is made so that it can be left inside the tent when it is packed for storage.

    It is important that both doors are left open, since there is some movement when the tent is set up.

    Note that the volume of the packed tent will of course be larger when the inner liner is left inside.

    Equipment inside the tent cannot be packed with the inner liner, as space is limited in the storage box.

    NB! If the tent is wet, you MUST remove the inner liner before packing. The tent skin and the inner liner must be dried separately.

     

  • Can the lighting fixtures come in direct contact with water?

    The lighting that is delivered with the ROFI tents in the Insert Package is IP65.

    This means that all parts belonging to the lighting are completely protected against dust penetration. And rinsing the lamps with water from all sides should not have a harmful effect.

Packing

  • How do I clean the tent?

    Depending on the amount of dirt on the tents, we recommend washing the tents up to 60 m2, (6 x 10 m) indoors. This would also facilitate drying them after cleaning. In the case of inner liners, partition walls and cabins, washbasins can be used as long as they are large enough to fit the accessories. The largest part will be about the same size as the largest tent.

    Equipment:

    • High pressure washer, if possible
    • Water
    • Hoses
    • Brushes
    • Cleaning wipes
    • Detergent
    • Water supply
    • When using high-pressure washers, the pressure can not be too high, use maximum diffusion and approx. 1 meter distance from the fabric.

    Staff

    We recommend that each cleaning team consists of 2-3 people. This is because the tents are relatively heavy, especially when wet. Typically one such team should be able to wash two tents during a working day.

    Cleaning procedures

    If the tents are packed in containers, they must be opened and the tents unpacked as soon as possible to identify possibly damp tents. If the tarpaulins are wet, they must be washed and / or dried as soon as possible. Otherwise they can easily become infected with mold.

    Each tarpaulin should be checked for degree of soiling. If the tent skins are dry and not too dirty, they can be cleaned by removing dust with a vacuum cleaner and cleaning the surface with water and a cloth.

    If the fabric is very dirty, it must be cleaned using a high pressure washer and / or a lot of water, detergent and brush, and mounted or hung to dry after rinsing thoroughly with clean water. ROFI recommends Janitol Heavy Duty No4806 as a suitable cleaning agent.

    No fabric should be dried using a mechanical dryer in order to avoid shrinkage.

    Please note that all tent skin, ground sheets and transport covers must be clean and dry before storage.

     

     

  • What is important in connection with tent daily maintenance?

    Check that all guy ropes are attached and properly anchored. All tent pegs must be positioned correctly and be properly anchored. The ground cover should be dug into the ground if possible, and secured against strong winds.

    Avoid sand and rocks inside the tent. Try to avoid situations where the tent skin becomes extremely dirty. The tent should be cleaned by removing loose dirt with a vacuum cleaner, and the surface should be cleaned with water and a cloth. Difficult stains, such as oil and tar, can be removed using a cleaning cloth dampened with gasoline.

    Wet tent skin should be dried as soon as possible to avoid being affected by mold. If the tent needs to be cleaned during field operations, clean the tent in the mounted position and using water, detergent and cleaning wipes, a sponge or a brush. Do not pack the tent when it is wet.

  • Can the inner liner be left inside when the tent is packed for storage?

    The inner liner / inner tent is made so that it can be left inside the tent when it is packed for storage.

    It is important that both doors are left open, since there is some movement when the tent is set up.

    Note that the volume of the packed tent will of course be larger when the inner liner is left inside.

    Equipment inside the tent cannot be packed with the inner liner, as space is limited in the storage box.

    NB! If the tent is wet, you MUST remove the inner liner before packing. The tent skin and the inner liner must be dried separately.

     

  • For how long can a damp tent be kept packed?

    If the situation arises where a tent that is not 100% dry must be packed, it should not be longer than a maximum of 2 days before it is dried.

    If this takes longer, it is easy for mold to form , and if it is cold, ice formations may appear that can potentially damage the fabric.

Repairs

  • Can I perform simple repairs?

    Simple repairs can be made using the materials in the repair kit that is delivered with each tent.

    Cracks: If small tears occur in the PVC material, use one of the extra PVC cloths available in the repair kit and glue.

    For major damage, the tents must either be repaired by a local maintenance company, or by sending the parts to ROFI for repairs.

  • Where can I find the tent's production number?

    The production number can be found inside the tent gable, on the left side.

Storage

  • How do I clean the tent?

    Depending on the amount of dirt on the tents, we recommend washing the tents up to 60 m2, (6 x 10 m) indoors. This would also facilitate drying them after cleaning. In the case of inner liners, partition walls and cabins, washbasins can be used as long as they are large enough to fit the accessories. The largest part will be about the same size as the largest tent.

    Equipment:

    • High pressure washer, if possible
    • Water
    • Hoses
    • Brushes
    • Cleaning wipes
    • Detergent
    • Water supply
    • When using high-pressure washers, the pressure can not be too high, use maximum diffusion and approx. 1 meter distance from the fabric.

    Staff

    We recommend that each cleaning team consists of 2-3 people. This is because the tents are relatively heavy, especially when wet. Typically one such team should be able to wash two tents during a working day.

    Cleaning procedures

    If the tents are packed in containers, they must be opened and the tents unpacked as soon as possible to identify possibly damp tents. If the tarpaulins are wet, they must be washed and / or dried as soon as possible. Otherwise they can easily become infected with mold.

    Each tarpaulin should be checked for degree of soiling. If the tent skins are dry and not too dirty, they can be cleaned by removing dust with a vacuum cleaner and cleaning the surface with water and a cloth.

    If the fabric is very dirty, it must be cleaned using a high pressure washer and / or a lot of water, detergent and brush, and mounted or hung to dry after rinsing thoroughly with clean water. ROFI recommends Janitol Heavy Duty No4806 as a suitable cleaning agent.

    No fabric should be dried using a mechanical dryer in order to avoid shrinkage.

    Please note that all tent skin, ground sheets and transport covers must be clean and dry before storage.

     

     

  • Can the inner liner be left inside when the tent is packed for storage?

    The inner liner / inner tent is made so that it can be left inside the tent when it is packed for storage.

    It is important that both doors are left open, since there is some movement when the tent is set up.

    Note that the volume of the packed tent will of course be larger when the inner liner is left inside.

    Equipment inside the tent cannot be packed with the inner liner, as space is limited in the storage box.

    NB! If the tent is wet, you MUST remove the inner liner before packing. The tent skin and the inner liner must be dried separately.

     

  • For how long can a damp tent be kept packed?

    If the situation arises where a tent that is not 100% dry must be packed, it should not be longer than a maximum of 2 days before it is dried.

    If this takes longer, it is easy for mold to form , and if it is cold, ice formations may appear that can potentially damage the fabric.